Privacy Policy

1. Introduction

Sineset Sineklik ve Perde Sistemleri A.Ş. ("Sineset", "we", "us", or "our"), located at Fatih, 1193. Sk. No:3/A D:35410, 35414 Gaziemir/İzmir, Turkey, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

2. Data We Collect

We may collect the following types of personal data:

• •Identity Data: Full name, company name, tax identification number
• •Contact Data: Email address, phone number, shipping and billing addresses
• •Account Data: Login credentials, order history, saved preferences
• •Transaction Data: Order details, payment references (we do not store full payment card details)
• •Technical Data: IP address, browser type, device information, approximate geographic location (country)
• •Newsletter Data: Email address provided for newsletter subscription

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• •Contractual Necessity: Processing required to fulfill your order, manage your account, and deliver products you have purchased.
• •Legal Obligation: Processing required to comply with tax, accounting, and other regulatory requirements under Turkish and applicable EU law.
• •Consent: Processing based on your explicit consent, such as subscribing to our newsletter or accepting functional and analytics cookies. You may withdraw consent at any time.
• •Legitimate Interest: Processing necessary for our legitimate business interests, such as improving our website, preventing fraud, and ensuring security, provided these interests do not override your rights.

4. How We Use Your Data

Your personal data is used for the following purposes:

• •Processing and fulfilling your orders, including custom-manufactured products
• •Managing your account and providing customer support
• •Sending transactional emails (order confirmations, shipping notifications)
• •Sending marketing communications if you have opted in (newsletter)
• •Displaying region-appropriate pricing based on your country
• •Improving our website, products, and services
• •Complying with legal and regulatory obligations

5. Cookies

Our website uses cookies to enhance your experience:

• •Essential Cookies: Required for authentication, session management, and basic site functionality. These cannot be disabled.
• •Functional Cookies: Used for country detection and displaying region-specific pricing. These are set only with your consent.
• •Analytics Cookies: Help us understand how visitors interact with our website to improve the user experience. These are set only with your consent.

You can manage your cookie preferences through the cookie consent banner displayed when you first visit our website. You can also clear cookies through your browser settings at any time.

6. Data Protection & Security

We implement industry-standard security measures to protect your personal data, including encrypted data transmission (SSL/TLS), secure authentication systems, and access controls. Payments are processed securely through third-party payment providers who comply with PCI-DSS standards. We do not store your full credit card information on our servers.

7. Data Sharing & Third-Party Services

We do not sell your personal data. We may share your data with the following third-party service providers who process data on our behalf:

• •Hosting & Infrastructure: Our website is hosted on Vercel and uses Supabase for database and authentication services. Your data is stored on secure servers with industry-standard protections.
• •Payment Processors: Payments are handled by PCI-DSS compliant third-party providers. We do not have access to your full payment card details.
• •Shipping & Logistics Partners: Your name, address, and contact details are shared with cargo companies solely to fulfill delivery of your orders.
• •Analytics Services: We may use analytics tools (such as Google Analytics) to understand website usage patterns. These services collect anonymized data only with your consent.
• •Legal Authorities: When required by law, regulation, or legal proceedings, or to protect our legal rights.

All third-party service providers are contractually obligated to handle your data securely and in accordance with applicable data protection laws.

8. Your Rights

Under applicable data protection laws (including KVKK and GDPR where applicable), you have the right to:

• •Access the personal data we hold about you
• •Request correction of inaccurate data
• •Request deletion of your personal data
• •Withdraw consent for marketing communications at any time
• •Object to or restrict processing of your data
• •Request data portability (receive your data in a structured, machine-readable format)

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such data from our systems.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order and transaction records are retained for the legally required period for accounting and tax purposes. Newsletter subscription data is retained until you unsubscribe or request deletion. Account data is retained as long as your account is active.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: